E-commerce big Flipkart has been ordered to pay a Bengaluru buyer Rs 42,000 for failing to ship his cell phone even after receiving an upfront cost of Rs 12,499.
Flipkart has been fined Rs 42,000 by the Bengaluru City District Shopper Disputes Settlement Fee. The official mentioned the corporate has to pay Rs 12,499 at 12 % annual curiosity, plus a nice of Rs 20,000 and Rs 10,000 for authorized bills.
President M Shobha and member Renukadevi Deshapande made the choice.
Divyashree J, a resident of Rajajinagar district in Bengaluru, filed a criticism in opposition to Flipkart on this regard. He mentioned he made a cellular phone reservation on January 15, 2022 and it’s anticipated to be delivered the following day.
The corporate acquired the complete cost from the client, however didn’t ship the cell phone to him.
Emir acknowledged that Flipkart has proven full disregard for the service and follows unethical practices.
It was additionally acknowledged within the order that the client suffered monetary loss and ethical trauma because of the cellphone not being delivered on time.
It was acknowledged that the client made the installment cost earlier than the cell phone was delivered to him, and likewise contacted customer support many instances.
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